The Institute is pleased to announce Ian Gordon, senior vice president for Commercial and Government Operations at Blue Cross Blue Shield of North Carolina, will deliver the Analytics Executive Guest Lecture at a special ceremony on August 6 to mark the completion of the MSA summer program. Gordon has more than 25 years of experience in health insurance, financial services and consulting. His talk is titled “Using Analytics to Power the Business.” The Institute gratefully acknowledges the generous support of SAS as sponsor of the guest lecture series.
Gordon will be joined by colleagues Dr. Stephen Blackwelder (Vice President for Clinical Informatics) and Jim Emmons (Vice President for Operations Services and Support).
Blue Cross and Blue Shield of North Carolina is a leader in delivering innovative health care products, services and information to more than 3.7 million members. Headquartered in Chapel Hill, the company has major operations centers in Durham and Winston-Salem and serves customers in 100 counties of North Carolina. The company employs 4,900 people and pays 46 million claims totaling $10.7 billion annually. On an average day employees field over 20,000 phone calls from customers.
Before joining BCBSNC, Gordon served as president and chief operating officer of Meritain Health, a national third party administrator. Gordon received his bachelor’s degree in accounting from Montclair State College in New Jersey, his master’s degree in management information systems from the University of Virginia and a master’s degree in business administration from Rider University in New Jersey.